Terms of Service

Fylo delivers elite, tailor-made digital engineering including WordPress layouts, React.js interactive interfaces, Next.js optimized platforms, Laravel application backends, and Nest.js enterprise APIs.

• Deliverable Milestones: All project timelines, specific feature items, and creative limits are exclusively outlined in your individual invoice or project brief.
• Out-of-Scope Requests: Features or pages requested outside the initial brief will be processed under standard incremental engineering hours and invoiced separately.
• Support Terms: Post-delivery technical support is determined by standard Service Level Agreements (SLAs) or active hosting-support agreements.

To maintain our studio-grade execution and adhere to scheduled launch timelines, we rely heavily on your active collaboration:

• Content Delivery: You are responsible for delivering text copy, high-resolution logos, brand guidelines, database variables, or custom media files in a timely manner.
• Review Cycles: We provide structured review iterations (e.g. wireframing checks, staging site previews). Feedback must be consolidated and shared within five (5) business days to prevent project suspension.
• Staging Delays: If a project is stalled for more than thirty (30) consecutive days due to client latency or missing credentials, we reserve the right to archive the setup and invoice for all milestones completed up to that point.

All rates, advance fee deposits, and installment schedules are detailed on your estimate or statement. Payment terms are as follows:

• Advance Deposits: Design or development code initialization requires an advance payment as specified in the service agreement. Work commences only after successful clearance of this deposit.
• Milestone Payments: Mid-phase and final deployment installments are linked to milestone signoffs (such as UI design approval, staging site launch, or final handoff).
• GST & Gateway Fees: Standard government taxes (GST) and gateway processing fees are dynamically appended to the transaction invoice and must be borne by the Client.
• Late Payment Suspensions: Failure to clear intermediate invoices within seven (7) days of presentation will lead to active service suspension, repository locking, and delay in launch calendars.

We believe in absolute transparency regarding creative ownership and digital code rights:

• Transfer of Ownership: Upon complete settlement of all dues and invoices, the full copyright and intellectual property rights of the custom graphics, compiled front-end codes, custom databases, and page layouts transfer entirely to you.
• Fylo Retained Assets: Fylo retains absolute ownership of standard modular snippets, pre-existing skeletal templates, open-source configurations, design system frameworks, and core helper plugins that represent our proprietary background technology.
• Portfolio Showcase Rights: We reserve the right to display design wireframes, screenshots, and live system highlights in our public agency portfolio, case studies, and social media channels unless a strict, separate Non-Disclosure Agreement (NDA) is executed beforehand.

To the maximum extent permitted by applicable laws, Fylo, its directors, and developers shall not be liable for any direct or indirect loss of revenue, server downtimes, database losses, third-party plugin deprecations, API rate limit crashes, or search-ranking dips post-launch.

These Terms are governed by and construed in compliance with the laws of the Republic of India. Any disputes arising from these Terms or custom design deliveries shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.